Privacy Policy

Use of cookies and privacy policy notice.
The cookie usage and privacy policy notice contains useful information on how and
for which Tigukass OÜ collects, processes and shares personal data. The privacy policy is based on data protection
general regulation.
The purpose of this privacy policy is to protect the privacy of our customers in accordance with the laws of the Republic of Estonia
and European Union legislation.
Personal data is any information about an identified or identifiable natural person, such as name,
address, email address, and information about viewing our website, social media channels, and us
on the use of services.
By using our website, you consent to the use of cookies and the processing of personal data
as described in our cookie policy and privacy policy.

1. Whose data does Tigukass OÜ process?
Tigukass OÜ is the chief processor of personal data and in case of questions you can get an answer from the address
Tigukass OÜ processes the data of its customers and contact persons if they have expressed a wish to consume us
services or products or have previously used our services or products. In certain cases
we process personal data that is available from public sources.
2. Purposes and legal bases for the processing of the client’s personal data
Voluntary users and users of our marketing channels and customers (including customers)
processors’ personal data in order to fulfill both their contractual obligations and to provide them
better quality products and better information for potential customers. When Tigukass OÜ processes
personal data for these purposes is the legal basis for the processing of our legitimate interest in ensuring our
correct and high-quality provision of products.
From Tigukass OÜ’s marketing channels (website) we collect data on their use and potential
to better understand the real interests of our customers
improve the functionality and user-friendliness of the website. In this way
In this case, the legal basis for processing is our legitimate interest in better understanding customer needs; and
provide better services or products.
For example, Tigukass OÜ processes data on the customer ‘s purchasing behavior, reading and opening newsletters, and
about opening ads to offer the customer their preferred bids and content.
Tigukass OÜ processes personal data for the following purposes:
 Creation of Tigukass OÜ customer base and its management
 offering new services to the customer
 Analysis and improvement of Tigukass OÜ services
 website management
 compliance with legal requirements
 answering customer inquiries
3. How is the data collected?
As a rule, we collect personal data directly from data subjects and with their consent. In addition, we use
automatic data collection tools, including cookies and other tracking tools, in order to:
optimize the user experience of our website and provide customers with better services and
Cookies and pixel tags and getting rid of them
A cookie is a small text file that a web server sends to a user’s web browser
and stored on the hard disk of the user’s computer. This allows the user to be remembered
preferences such as font size, communication language, device information, observation statistics, and more.
All web browsers are set to allow cookies by default, but web browser settings are generally
change so that the browser refuses cookies completely, blocks third-party cookies
or notifies the user of each cookie sent.
Pixel tags are small pieces of code on your website that allow web pages to read cookies
and install. They are triggered when a user opens an email or arrives at a website, after which
Download third-party cookies or register that the user has opened the e-mail.
Tigukass OÜ uses:
 analytical cookies, which collect information about how the website is used, e.g.
which content pages are opened the most or what is searched for on the website, etc. Need
Cookies do not collect information that directly identifies the user of the website. Here
These include Google Analytics and Hotjar cookies
 Advertising cookies that help serve ads that are targeted to the user’s interests
 Third-party cookies, such as YouTube and Google Maps.
The user has the right to refuse to save cookies on the computer. If so desired,
the user to change their browser settings.
Instructions for setting up the most commonly used web browsers:
Internet Explorer:
sfri11471 / mac
When blocking cookies, the user must be aware that not all functions of the website may be available
be no longer available to the user.
4. Personal data processed by Tigukass OÜ (incl. Data)
Tigukass OÜ may process the following personal data (incl. Data):
 Contact details: name, e-mail address and telephone number
 data collected and generated during the performance of the contract: customer preferences in connection with Tigukass OÜ
services and products, feedback on our products
 Automatically collected data: data received from the user’s web browser, including the browser
type, device type, communication language, website address from which the user arrived, which content pages
examined, and the user’s IP address and other traffic data
 the user’s actions in connection with Tigukass OÜ’s e-mails, including information on which e-mails and
when and how the user opened it
 other personal data that the person has made publicly available or to us
available on third party social networks such as Facebook, Instagram, etc.
5. Sharing of personal data
Tigukass OÜ does not transfer customer data outside the economic area of ​​the European Union.
Tigukass OÜ does not share the customer’s personal data with third parties, except under the conditions listed below.
All data is used only to communicate and offer a better product or service.
We may share your personal information in the following cases:
 Debt collection – debt collection service providers, payment default registers
 at the request of national supervisory authorities and the police
 public feedback with the client’s consent.

The company forwards the personal data necessary for making payments to the authorized processor Maksekeskus AS.

6. Security, use and storage of personal data

Security of personal data

Secure storage of personal data is a priority of Tigukass OÜ. We try our best to avoid

unauthorized access, publication and other unlawful processing. We protect personal information

confidentiality and integrity, and we guarantee access to the data in accordance with applicable law


We have established reasonable and effective procedures to protect the personal information we collect and process

adequate organizational measures and technical and physical constraints. Available

the measures depend on the type of personal data and the possible consequences of their disclosure.

Shelf life

Tigukass OÜ retains personal data only for as long as it is necessary to achieve the purpose of their collection

need. The retention period also depends on the need to respond to data subjects’ queries and resolve them

problems and comply with legal record keeping requirements. If we provide personal information

they are no longer needed or required by law, we will delete them.

7. Rights of the customer (data subject)

The customer has the right to access the customer’s own personal data processed by Tigukass OÜ and the right to request

correction of inaccurate personal data. If the client has questions about their rights or has it

In the opinion that Tigukass OÜ has violated his rights in processing his personal data, he should definitely

contact us by e-mail

Rights of the data subject

The right of rectification is the right of the data subject to demand that incorrect personal data relating to him or her

without undue delay.

The right of erasure is the right of the data subject to demand that his or her personal data be unfounded

deleted without delay if certain additional conditions are met.

In certain cases, the data subject has the right to restrict the processing of his or her personal data.

The data subject has the right to access the personal data we hold about him or her and what he or she has

and the right to transfer this data to another controller, if any

technically possible and processed on the basis of consent or contract and in an automated manner.

The data subject has the right to object at any time, depending on his or her particular situation

processing of personal data carried out in accordance with the relevant provisions of the law, including

profiling under the provisions of this Regulation.

Subject to legislation, the data subject shall have the right not to be the subject of a decision which:

is based only on automated processing, including profile analysis, and creates for the data subject

legal consequences or has a significant effect on it.

If the processing of personal data is based on the consent of the data subject, the data subject has the right to do so

withdraw the consent at any time, without prejudice to the withdrawal prior to the withdrawal

the lawfulness of the processing carried out.

If you wish to exercise these rights, please contact us.

If the solution offered by Tigukass OÜ does not satisfy you, then you have the right to apply to the Republic of Estonia

To the Data Protection Inspectorate and the court.

8. Other provisions

Tigukass OÜ reserves the right to unilaterally change the use of cookies and the privacy policy. Cookies

The latest version of the Terms of Use and Privacy Policy is always available on this website.

The laws of the Republic of Estonia apply to the use of cookies and the privacy policy. About politics

Disputes or claims arising therefrom shall be settled in Harju County Court in Tallinn.